Shipping policy
Shipping & Delivery
We deliver across all of Lebanon. Below is everything you need to know when placing an order with HADDAQ.
Delivery Areas
We currently ship to all regions across Lebanon.
International shipping will be available soon.
Delivery Times
- Beirut and surrounding areas: 1 to 2 working days
- Rest of Lebanon: 2 to 4 working days
- Remote areas may require an additional 1 to 2 days
Delivery times are estimates and may vary depending on location and external conditions.
Shipping Fees
- Flat delivery fee across Lebanon
- Free shipping may be offered on selected orders or promotions
- Cash on Delivery (COD) orders may include an additional handling fee
The exact delivery fee is displayed at checkout before confirming your order.
Order Processing
Orders placed before 2:00 PM on a working day are usually processed the same day.
Orders placed after this time, or on weekends and public holidays, are processed on the next working day.
Tracking
Once your order is shipped, you may receive tracking details if available.
You can also contact us anytime to check your order status.
Delayed or Lost Packages
If your order has not arrived within the expected delivery timeframe, please contact us at info@haddaq.co with your order number.
We will coordinate with the courier to resolve the issue as quickly as possible.
Holidays
Delivery times may be longer during public holidays and peak periods such as major sales or festive seasons.
Any delays will be communicated on our website or social media when applicable.
Contact
For any questions regarding shipping or delivery, please contact us:
- Email: info@haddaq.co
- WhatsApp: +961 79 090 077