Privacy policy

Privacy Policy

Last updated: April 29, 2026

HADDAQ operates this website and store to provide customers with a simple and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order details and purchase history
  • Messages or inquiries you send to us

We may also collect basic technical data such as your device, browser, IP address, and how you interact with our website.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding your order or support requests
  • Improve our website and customer experience
  • Send updates, offers, or promotions (you can opt out at any time)
  • Prevent fraud and ensure security

Payments

We currently use the following payment methods:

  • Cash on Delivery (COD)
  • Whish Money

We do not store any sensitive financial information. Payments are handled securely through our payment partners.

Sharing Your Information

We only share your information when necessary to operate our business, including:

  • Delivery and logistics partners
  • Shopify (our website platform)
  • Service providers that help us manage and improve our store

We do not sell or rent your personal information to third parties.

Shopify

Our store is hosted on Shopify. Your data may be processed and stored through Shopify’s systems to help us operate and improve our store.

For more information, you can review Shopify’s Privacy Policy:
https://privacy.shopify.com/en

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data

To make a request, please contact us using the details below.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Comply with legal obligations

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

  • Email: info@haddaq.co
  • WhatsApp: +961 79 090 077